Earlier ePayments had to suspend all the activities, including accepting new registrations because of a number of weaknesses have been identified by the Financial Conduct Authority.
Now ePayments announced that the company is open for the first groups of our customers to provide refunds. Customers can transfer the funds from ePayments account to another account with another provider. Invites for a refund we will be sent via emails.
Users also can close their accounts once the funds are withdrawn. "We expect to be able to re-open for business as usual soon, and we look forward to continuing serving our customers", the ePayments blog post says.